HSHS St. Elizabeth’s Hospital has reopened its UrgiCare services at 1512 North Green Mount Road in O’Fallon, Ill. Hours of operation will be from 8 a.m. to 8 p.m. seven days a week.
The service was closed since April 2 due to the coronavirus. It reopened June 17.
“We understand people have many health-care needs outside of COVID-19 and we never want anyone forgo or delay seeking medical care. We are excited to open St. Elizabeth’s UrgiCare and offer those in need of medical care another convenient, accessible and safe location,” said Regina Peterson, DNP, RN, chief nursing officer at St. Elizabeth’s Hospital.
X-ray and CT scans are also available within UrgiCare, but walk-in labs are still unavailable.
For the safety of all, the hospital continues to take numerous safety precautions. Patient temperatures will be taken at the door and each person will be asked additional COVID-19 related screening questions. All patients and visitors will also be required to wear a mask upon entering the building and are asked to social distance while in the waiting room.
Visitor guidelines will be the same as at the hospital for similar outpatient services. UrgiCare patients are encouraged to come alone whenever possible or have support persons wait outside until services are complete. Exceptions will be made for for pediatric patients or those with a developmental disability.
Emergency Department and UrgiCare Manager Erin Hazen, RN, also recommends patients utilize the “Save My Spot” program which allows patients to further decrease time sitting in the waiting room.
“Through this online reservation and appointment scheduling system, patients can reserve a specific time to be seen by our staff. We implemented “Save My Spot” well before the current COVID-19 crisis but now it has become an even greater patient safety tool and satisfying piece of technology,” Hazen added.
To use Save My Spot, visit steliz.org/savemyspot and select Reserve My Time.
St. Elizabeth’s does request that patients arrive 15 minutes before the appointment time and follow all the other safety processes in place, as noted above, but cautions those individuals with chest pain or major trauma from delaying care. If you are experiencing these symptoms you should call 911 immediately.
UrgiCare provides high-quality care for unexpected illnesses, accidents and work-related injuries and is staffed by emergency-trained providers and registered nurses. The UrgiCare is an extension of St. Elizabeth’s emergency department, and services provided at this location are billed as Emergency Room services. As with all health-care services, it is recommended that patients understand benefit plans and coverage.
The hospital strongly encourages the community to continue to comply with all CDC directives to help the community and its health-care professionals remain healthy.
Two other services reopen at off campus locations
HSHS St. Elizabeth’s Hospital also announced the reopening of additional services at two off-campus locations. The services include imaging at the Belleville campus and HSHS St. Elizabeth’s Mid America Imaging Open MRI at the O’Fallon Medical Building, located across the street from the hospital at 1512 N. Green Mount Road in O’Fallon..
“The importance of screening for cancer does not cease because of the COVID-19 pandemic. Early detection is always the best defense and we do not want patients to forgo seeking the routinely scheduled health care services, such as a mammogram, that could be lifesaving,” said Jacqueline Owens, MHA, BS, RDMS, director of imaging at St. Elizabeth’s Hospital. “The hospital has highly skilled, compassionate providers ready to care for you and protocols in place to prevent the spread of all infectious diseases, including COVID-19.”
The HSHS Imaging Center, Belleville, located at 180 S. Third Street, Suite 100 (MAB), opened June 29. Ongoing hours of operation will be Monday-Friday, 7:30 a.m.-4 p.m. Services offered are screening mammograms and walk-in X-ray. To schedule a mammogram, call 618-222-4639.
In early March, HSHS St. Elizabeth’s Mid America Imaging Open MRI opened at 1512 N. Green Mount Road, Suite 103 in O’Fallon, only to be closed soon after as a precaution in the early stages of COVID-19. Services reopened this week.
Owens said, “The addition of Mid America expanded St. Elizabeth’s diagnostic capabilities and offers a lower price option for patients in the region. We are excited to provide convenient and advanced open MRI services for our patients.”
Regular hours of operation will be Monday-Friday, 8 a.m.-5 p.m. To schedule an open MRI, call 618-624-0100.
St. Elizabeth’s added Hitachi’s Oasis High-Field Open Magnetic Resonance (MR) imaging system at this location for its accommodating design that reassures patients, as well as a broad range of clinical capabilities and features to meet the demand of today’s diagnostic imaging professionals.
Hitachi has put a great deal of emphasis on making patients comfortable during their exam. The inside of the Oasis gantry provides a 270˚ unobstructed view, which minimizes anxiety and claustrophobia and maximizes a more pleasant environment for the patient during the MR exam.
Oasis combines unparalleled patient comfort with powerful technology and an ultra-fast workstation to make patient exams as quick and smooth as possible. Its imaging power is further boosted by an array of anatomically specific, optimized receiver coils that allow advanced imaging applications ranging from vascular to orthopedic to women’s health.
X-ray and CT scans are also available within St. Elizabeth’s UrgiCare and the main hospital.
Ongoing safety precautions are in place at all St. Elizabeth’s locations for the safety of all. Patient temperatures will be taken, and each person will be asked additional COVID-19 related screening questions. All patients and visitors will also be required to wear a mask upon entering the building and are asked to social distance while in our facilities.