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The Experts

Ask SCORE: Smart exit strategies for small business owners

Starting and successfully growing a small business is no small feat, but there may come a time when it’s in your best interest to exit the company you built. While covering everything you need to know about pulling off a successful exit could fill volumes, a few key takeaways will help ensure the process goes…

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The hidden cost of cultural pressure at work

By AMY NARISHKIN, Ph.D. Across industries, exhaustion is often treated as an individual problem, a resilience issue, a time-management issue, or a personal leadership challenge. But what if leaders are diagnosing the symptom rather than the cause? Recently, I spoke with a colleague who is a leadership consultant like me. Near the end of our…

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Finding the weakest link

Spend your marketing budget where it makes a difference By CAROLYN GREEN Most businesses assume they need more leads. Sometimes they do, but sometimes nurturing relationships or converting existing prospects will generate a bigger return on investment. There are three things necessary for a business to grow. You must attract new leads, nurture prospects, and…

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Illinois Biometric Information Privacy Act: Using AI notetaking apps and minimizing liability

By SCOTT CRUZ Artificial intelligence (“AI”) notetaking and transcription tools have become increasingly common across organizations in all industries. Companies are using these tools to document virtual safety meetings, virtual employee relations discussions, virtual training sessions, and virtual operational reviews. While these technologies offer clear business advantages, they also introduce complex legal risks—particularly under the…

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Ask SCORE: How to pitch an angel investor

Pitching an angel investor can feel a bit like a catch-22. You need angel funding to grow your business. Yet, the angel investor wants to see, among many things, the growth and success you’ve already secured. If you’re like most business owners in pursuit of angel funding, you don’t have years of sales to demonstrate…

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What leaders misdiagnose as resistance

By AMY NARISHKIN, Ph.D. Leaders often say they want honest feedback. They want innovation, accountability, healthy debate, and people who speak up when something feels off. But then something interesting happens in meetings. People hesitate. They soften their opinions. They circle around difficult topics. Or they wait until after the meeting to say what they…

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Protecting the company while supporting employees: Smarter approach to retirement plans

By ANA AKE, vice president Retirement client advisor, UMB Bank For many business owners, offering a 401(k) or 403(b) plan is part of the benefits package—a necessary tool to attract and retain talent. What often gets overlooked is that sponsoring a retirement plan comes with significant fiduciary and regulatory responsibility. In today’s environment, that responsibility…

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Strategies for small business growth

Mid-year check-in is key to success By mid-year, most business owners have a clear sense of how the year is unfolding. The plans made in January have met the reality of day-to-day operations and it is time to adjust. For those focused on growing a small business, a mid-year check-in is one of the most…

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