Pet transportation drives entrepreneuer’s new business

Pawfect PupPort, LLC, a pet transportation service, has made its debut in select cities in Madison County.

Owner Khiara Mills has worked with the Illinois Small Business Development Center for the Metro East at Southern Illinois University Edwardsville and Business Specialist Marti Wieland to help bring her joint passion for pets and driving to life.

The Pawfect PupPort mission is to save a pet owner’s time, while accommodating pet transportation needs. The idea came to Mills when she found herself in need of a similar service for her own pets and discovered it was not available. She figured if she needed it, others would as well. This sparked her decision to create the Pawfect solution.

Pawfect PupPort provides door-to-door pet pick-up and delivery of pets to local destinations of your choice, including vet and grooming appointments, daycare, boarding, sitters and training appointments.

“Our primary purpose here on earth is to help others in any way possible,” Mills said. “As a pet parent, tending to my pups’ needs is a high priority. My goal is to help others who feel the same way, but periodically do not have the means to do so. That is why I created Pawfect PupPort, LLC – to help pet parents, but most importantly to help the pets.”

Since June of this year, the SBDC has provided Mills with a wide variety of assistance, from legal paperwork and licensing to marketing suggestions, and a little bit of everything in-between.

“Ms. Marti has consistently been extremely helpful, patient and knowledgeable,” Mills said. “She never failed to make herself accessible anytime I had questions or needed any type of assistance.”

Looking to the future, Mills hopes to expand the business into St. Clair and St. Louis counties. Additionally, she plans to increase her services and locations.

“Khiara has been a joy to work with,” said Wieland. “Every time we met, she had great ideas, and was always open to our discussions about registration, liability, day-to-day operational challenges, and her marketing plan. I am so excited for her business and look forward to her success.”

Pawfect PupPort is currently offering clients a free consultation, which can be scheduled by phone at (618) 777-6727 or online at

For more information, pricing and scheduling, visit Pawfect PupPort can also be found on Facebook, Instagram @pawfectpupportllc and on Twitter @pawfectpupport.

The Illinois SBDC for the Metro East assists start-up ventures like Pawfect PupPort, LLC, as well as existing businesses headquartered in the nine-county region of Calhoun, Jersey, Madison, Bond, Clinton, St. Clair, Washington, Monroe and Randolph. It is funded in part through a cooperative agreement with the U.S. Small Business Administration, Illinois Department of Commerce and Economic Opportunity, and SIUE as a service to Illinois small businesses.

To learn about the SBDC, contact the IL SBDC for the Metro East at SIUE at (618) 650-2929.

PHOTO: Pawfect PupPort owner Khiara Mills.

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