Alaina Macia, president and CEO of Medical Transportation Management Inc., left, and Josh Komenda, CEO and co-founder of Veyo, who will stay on with MTM in a leadership role.
Alaina Macia, president and CEO of St. Louis-based Medical Transportation Management Inc., has announced the acquisition of Veyo, a non-emergency medical transportation company based in San Diego, pending regulatory approvals.
For more than 25 years, MTM has worked to develop innovative solutions that help people access non-emergency medical transportation, or NEMT, options within their communities. MTM is one of the largest NEMT brokers in the nation, scheduling more than 13 million trips for Medicaid and Medicare members nationwide.
As a result of the acquisition, MTM’s total annual revenue will be approximately $1 billion. The organization will now provide 20 million trips each year to 16 million people in 31 states and the District of Columbia.
Macia said the partnership will transform the medical transport industry by bringing together two talented organizations that share the goal of making it easier for people to quickly and conveniently access care. MTM’s experience partnering with traditional networks of transportation providers and public transit resources, paired with Veyo’s innovative Independent Driver Provider (IDP) shared ride model, will deliver the industry’s most robust NEMT experience, she said.
“The union of the MTM and Veyo teams will allow us to achieve our vision of communities without barriers more comprehensively than ever before,” Macia said. “By joining our talented tech and customer service teams, we’ll accelerate our road map while bringing greater transparency, service improvements, and self-service tools to our clients and their members—each of which are incredibly important factors as we strive to achieve our goal of zero missed trips. Ultimately, we’re going to improve our members’ quality of life by ensuring they can always get to necessary medical appointments when they need to.”
Veyo, established seven years ago, sought to reinvent the traditional NEMT model by utilizing data, technology, and their IDP model to improve access to care. Josh Komenda, Veyo CEO and co-founder, will stay on board with MTM in a leadership role. Komenda said this partnership will merge both companies’ strengths.
“While technology and innovation are incredibly important, so is the human touch and that’s where our vision for the future lies,” said Komenda. “With this fusion of our companies, we’re bringing together the best of both worlds: MTM’s customer service focus and Veyo’s technology prowess and IDP model. It is going to allow us to do all the things we set out to do — improve patient lives as well as the overall health-care system—at a large scale and faster.”
Since 1995, MTM has managed NEMT for state and county governments, managed care organizations, health systems, and other programs involving transportation for the disabled, underserved, and elderly.
MTM said its spectrum of services help clients improve health outcomes, promote independence, reduce costs, and increase satisfaction. In 2009, MTM’s leadership established MTM Transit, an affiliate that provides direct paratransit and fixed route transit services. Every year, MTM and MTM Transit collectively remove community barriers for 10 million people by providing more than 13 million trips in 29 states (including Illinois) and the District of Columbia. MTM and MTM Transit are privately held, woman-owned business enterprises.