GM at Hyatt Regency St. Louis heads to San Antonio

ST. LOUIS — Hyatt Regency St. Louis at The Arch has announced that General Manager Joe Hindsley has received a promotion and will be moving to San Antonio, Texas, to manage Hyatt Regency Hill Country Resort & Spa.

“We are sad to see Joe leave, but are very excited for him and his future endeavors with Hyatt,” said Jennifer Byrnes, director of sales and marketing with Hyatt Regency St. Louis at The Arch. “We are very grateful for Joe’s direction and leadership over the past four years. He has made a huge impact on not only our hotel but in the St. Louis community, and we wish him the best of luck as he moves to Texas.”

Under his direction, the property has undergone a multi-million-dollar renovation in correspondence with the revitalization of the Gateway Arch grounds. The updates included fully-renovated guestrooms including the three premiere VIP suites, as well as a reimagining to the hotel’s lobby.

“Joe and his team have been an amazing partner to us throughout the renovations at the Arch grounds,” said Ryan McClure, director of communications for Gateway Arch Park Foundation. “His thoughtful approach and passion for making Downtown and the St. Louis region all it can be has helped our organization think in new ways and implement meaningful and successful programming at the Arch grounds. We know he has done that for many organizations in the region and we will miss him greatly.”

Hindsley spearheaded the efforts for the hotel to partner with Talent Connect to train and offer full-time employment opportunities to people with disabilities. Based on his dedication to providing an inclusive workplace, the hotel received the 2015 Paraquad Shine the Light Award, which recognizes special contributions of businesses, organizations, and individuals that make the community a more welcoming, accessible, and more equitable place for people with disabilities.

Hindsley (shown) returned to St. Louis in 2013, after previously serving as the general manager of Hyatt Regency
St. Louis Union Station between 1999 and 2004.

“The return of Joe Hindsley to St Louis was heralded by all who had known him during his earlier tenure, and proved to be spot on,” says Kitty Ratcliffe, president of Explore St Louis. “In short order, Joe made his mark on the hospitality industry and the community by demonstrating the power of positive engagement. We will miss him but are grateful for the contributions that he made to the strength of our tourism based economy in St Louis.”

Throughout his time in St. Louis, Hindsley has been dedicated to serving the local community. He was a board member of the St. Louis Sport Commission, and served as an executive board member and treasurer for the St. Louis Community Improvement District. He was also personally appointed by Mayor Francis Slay to the St. Louis Convention & Visitor’s Commission and was a two-term president for the St. Louis Hotel Association.

“Between his commitment to St. Louis, his passion for sports, his great business abilities, his class, and his heart, Joe truly has been a great ally, a great resources, and a great friend to our organization and our region,” said Frank Viverito, president of the St. Louis Sports Commission.

Hindsley has worked with Hyatt Corp. for more than 35 years. He began his career as a corporate management trainee at Hyatt Regency Minneapolis. He served as a food and beverage director at properties including Hyatt Regency Alicante in California, Hyatt Regency Milwaukee, Hyatt Regency Columbus, and Hyatt Regency Dallas Fort Worth Airport. He was promoted to general manager in 1997 and has overseen hotels including Hyatt Regency Lisle in Illinois, Hyatt Regency St. Louis at Union Station, and Hyatt Regency Atlanta.

Throughout his time working with Hyatt, he has received many awards and recognitions. He was named the Hyatt Hotels General Manager of the Year in 2012 and received a nomination for that distinguished honor four separate times throughout his career.

Hindsley graduated from Pennsylvania State University with his Bachelors of Science Degree in Food Service and Housing Administration. He will be moving to San Antonio with Lisa, his wife of 31 years.