After providing waste collection services to customers in Alton, Ill., and its surrounding areas since 1936, Robert “Bob” Sanders Waste System has sold their business to Republic Services.
In a notice released by Republic Services on Friday, the company shared details with its “newest customers” regarding the sale and continued services. Details of note for former Sanders customers, now as a part of Republic, noted:
- Service will continue as scheduled, without interruption. Containers will continue to be serviced on the current schedule and the price for services will not change. Future changes to service days or times will be announced well in advance to customers.
- The team of service professionals and customer support also remains unchanged at this time.
- For commercial and roll-off customers, a Republic Services representative will be in contact in the coming weeks to confirm service levels and service days while also providing an opportunity to talk about service options and answer any questions.
Payment methods remain unchanged as well. Customers are asked to continue making payments in the same manner as they had with Sanders, with any future changes to account and payment options also to be shared in advance. Current Republic/Sanders Waste Systems payment options include:
- Online payment: https://www.sanderswaste.com/page/online-bill-pay/
- Walk-in payment: We accept checks or credit or debit card payments only (no cash). The office is located at 2421 State Street, Alton, IL 62002
- Mail-in payment: We accept checks by mail. Checks should be made out to Robert Sanders Waste Systems, Inc. and mailed to P.O. Box 870 Alton, IL 62002
It was further noted that service would be discontinued without notice if payment is not made and extends past its current term. To reinstate service, the past due amount plus a late fee must be paid. Redelivery of 95-gallon poly carts on past due accounts will be subject to a fee and will need to be paid prior to cart delivery.
Customers are asked to call customer service at (618) 465-8461 with any questions. To view the full notice from Republic Services regarding its acquisition of Sanders, follow this link.