Scott Credit Union announced two additions to its team of executive officers. Carla Lambrecht has been selected as chief information officer, and Chris Kieffer has been named chief operating officer.
Lambrecht will oversee Scott Credit Union’s information technology team and be responsible for the management and oversight of all aspects of the credit union’s network, systems, and technology infrastructure.
Lambrecht brings more than 20 years of experience in the information technology industry with a focus in executive leadership; strategic planning and assessment; IT engineering; software development; business continuity; technology security; and more. Lambrecht joins SCU from Mastercard, where she held the role of vice president of Business Operations. Prior to Mastercard, she worked for Enterprise Holdings where, over the course of her 20-year tenure, she held several positions, serving most recently as assistant vice president of Information Technology.
In addition to her professional experience, Lambrecht holds a Master of Business Administration from Maryville University and a Bachelor of Science in Electrical Engineering from Mankato State University.
Kieffer has stepped in to take the COO position vacated by Wendy Erhart, now SCU’s chief experience officer (announced May 2021). Kieffer has more than 25 years of experience in the financial services industry, with a focus in operations, payments, product development, and analytics.
Kieffer will be responsible for the delivery of operational excellence – as experienced by both employees and members – across all business units. In this role, he will oversee the credit union’s Operations, Business Intelligence, Card Services, Collections & Recovery, the Member Contact Center, Process Engineering, and Project Management.
Kieffer joins SCU from First Bank where, during his 21-year tenure, he held the positions of senior vice president, director – Product & Operations, Payments and Alternative Delivery; senior vice president, chief product officer; and senior vice president, chief analytics officer.
Scott Credit Union has 20 area locations: Affton, Mo; Ballpark Village in St. Louis; Belleville (two branches); Collinsville; Columbia, Ill.; Crestwood, Mo; Edwardsville, (two branches); Fairview Heights; Ferguson, Mo.; Highland; Ladue, Mo.; Lebanon, Ill.; Mascoutah; O’Fallon, Ill.; Troy, Ill.; Scott Air Force Base; Waterloo; and Wood River.