Remodeled Spectrum store now open in Collinsville

Charter Communications Inc. has opened its newly remodeled Spectrum Store in Collinsville.

“Our Spectrum stores team is here to help our local customers who need support in getting and staying connected during these uncertain times,” said Pattie Eliason, group vice president, Spectrum Stores & Retail. “They are working to make our newly remodeled store in Collinsville a safe, convenient environment to add or manage services, shop for devices and accessories or make payments, while ensuring we adhere to current local and state health and safety guidelines.”

The newly remodeled Collinsville store located at 1110 Collinsville Crossing Blvd. is open Monday through Saturday from 10 a.m. to 8 p.m. and Sundays from noon to 5 p.m. To help protect the safety of customers and employees, and in accordance with CDC guidelines and state and local orders, social distancing is required in the store, with occupancy of the store managed by store employees. Spectrum stores are cleaned and disinfected regularly, with frequent cleaning of high-touch areas and hand sanitizer available throughout the store.

Along with sampling and ordering Spectrum services, customers also can complete a variety of transactions at the store, including account payments and upgrading or exchanging equipment.

Spectrum opened another new store in Shiloh earlier this year.

1 Comment

  1. Tony barnett on August 14, 2020 at 1:05 pm

    The worse supervisor at this store to make a long short they wouldn’t give me my dvr boxes cause im doing self install and they said i had to prepay before i can get it so i called the 800 number and called them and sense im adding this service to my account i didnt have to pay anything and so i got them on the phone and they told her to hand me over them boxes and she still didn’t

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