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O’Fallon scaling back access to city facilities

In an effort to help prevent and mitigate the spread of COVID-19, beginning on March 18, 2020, access to city facilities will be limited until further notice. This is being done to help mitigate the spread of the disease to protect our residents, city staff, and to continue to provide essential city services to the community.

During this time, city facilities will still be in operation and the city will continue to provide services. However, in-person meetings and face-to-face transactions will be restricted. The city urges everyone to utilize the city’s website or mobile app “O’Fallon On Demand” during the period of limited access. Essential city services including inspections, water taps, and building permits can be scheduled by appointment only by calling O’Fallon City Hall at (618) 624-4500 (Monday through Friday: 8 a.m. to 5 p.m.).

In order to mitigate the impact of this closure, the City of O’Fallon will not be performing disconnections or shut offs for any delinquent payments on water or sewer service until further notice. Water and sewer customers are still required to pay any balances. Water and sewer bills can be paid online at, drop-offed box located at City Hall or mailed in to 255 South Lincoln Avenue, O’Fallon, Illinois 62269.

Access to the O’Fallon Public Safety Facility (285 North Seven Hills Road) will still be open for walk-in reports and public safety concerns. The public is requested to call the Public Safety non-emergency line at (618) 624-4545 rather than showing up in person. In the event of an emergency please continue to dial 9-1-1.

O’Fallon Parks & Recreation Facilities will have limited access. However, all parks will continue to remain open at this time. If you have questions about a specific facility rental or program, please call the O’Fallon Parks & Recreation Department at 618-624-0139.

The O’Fallon Public Library will remain open, however public access will be restricted.  Patrons will not be able to browse or congregate in the following areas:

– Youth Services Department
– Magazine Room
– Teen Room
– Second Floor
– Marketplace
– Study Rooms

Patrons will be allowed to access the main Circulation area, including both Help Desks and self-checkout stations. A limited number of patrons (9) will be allowed into the Adult Services Department for computer, printing, copying and faxing services.  Adult Services staff will still perform passport and notary services.  All staff will take extra precautions in handling private documents such as library cards, driver’s licenses, etc.

The City of O’Fallon is following the guideline of the Center for Disease Control, Illinois Department of Public Health, and St. Clair County Health Department. These closures and restrictions are subject to change.

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