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In wake of flooding, Illinois American Water issues mandatory conservation measures in Metro East

A levee breach brought on by flooding near Granite City has forced a water conservation directive for Metro East customers of Illinois American Water.

Customers should restrict all non-essential water use until further notice and refrain from non-critical water use like running sprinklers, dishwashers and washing machines at this time. Customers are also asked to avoid filling bathtubs if at all possible and to use showers instead.

According to Karen Cooper, senior manager of field operations and production for Illinois American Water’s Southern division, a levee broke south of Illinois American Water’s Chouteau Island intake facility. The incident, which occurred near Granite City, caused damage to the facility’s infrastructure.

She said, “Our team reacted quickly and is working to complete critical repairs. While this work is completed, customer conservation of water use is critical to maintaining water service for customer needs including sanitation and fire protection. We thank our customers for their help and cooperation.”

Communities impacted include those served directly by Illinois American Water:

 Belleville
 East St. Louis
 Granite City
 Madison
 Venice
 Centreville
 Brooklyn
 Fairmont City
 Sauget
 Shiloh
 Washington Park
 Alorton
 Cahokia (from Commonfields of Cahokia PWD)
 Swansea
 Canteen Township
 St. Clair Township
 Stookey Township
 Smithton Township
 Nameoki Township

Illinois American Water sale-for-resale (wholesale) communities are also affected. These customers will notify their
customers-residents regarding the conservation requirement:

• Scott Air Force Base

• O’Fallon (O’Fallon provides water to Fairview Heights)
• Caseyville
• Millstadt
• Metro-East Municipal Joint Action Water Agency (Commonfields of Cahokia Public Water District & City of Columbia)
• Mitchell Water District
• Pontoon Beach Water District
• Waterloo
• Bond Madison Water Company which serves:
St. Jacob
Three County Water District

The Alton service area is NOT affected. Customers will be notified if additional action is needed as well as when the
conservation measure is no longer required.

Illinois American Water direct customers are being notified via media outreach, customer calls and website alerts at Information is also provided to our customer service center representatives.

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