HSHS St. Elizabeth’s Hospital UrgiCare and Clockwise.MD have partnered to offer online appointment scheduling for the St. Elizabeth’s O’Fallon UrgiCare. The new Save My Spot option allows patients to decrease wait time through online reservation/appointment scheduling.
The Clockwise.MD solution improves the overall patient experience by allowing patients to reserve a spot in line from any computer, smartphone or tablet, receive real-time status updates about wait times, and view their position in the queue.
“HSHS St. Elizabeth’s is privileged to offer this added service to improve patient experience and transparency of wait times for our always-on-the-go patients and families,” said Sara Fishbein, BSN, RN, assistant manager of HSHS St. Elizabeth’s UrgiCare. “Additionally, walk-in patients without an appointment are also accepted.”
St. Elizabeth’s UrgiCare clinic is located at 1512 North Green Mount Road, O’Fallon, Ill., and provides convenient, high-quality care for non-emergent unexpected illnesses, minor accidents and work-related injuries. The clinic is open 8 a.m. to 8 p.m. daily.
“While UrgiCare is an extension of St. Elizabeth’s Emergency Room, it is intended for those with minor medical problems, which allows for decreased wait times. Anyone with serious medical problems like chest pain or major trauma should always seek medical attention at the nearest emergency room, or dial 911,” Fishbein added.
UrgiCare services are billed as emergency room services. Visit www.steliz.org/savemyspot for more information and reservations. Patients may also access Save My Spot through HSHS St. Elizabeth’s Hospital’s free smartphone app which is available for download. Simply text HEALTH to (618) 205-9525, or search HSHS St. Elizabeth’s Hospital in the Apple or Google store today. For additional information and questions about Save My Spot, or St. Elizabeth’s UrgiCare services, call (618) 624-3750.
HSHS St. Elizabeth’s Hospital is part of the Southern Illinois Division of Hospital Sisters Health System, which also includes HSHS St. Anthony’s Memorial Hospital in Effingham, HSHS St. Joseph’s Hospital in Breese, HSHS Holy Family Hospital in Greenville, and HSHS St. Joseph’s Hospital in Highland.