ALTON — HotelsCombined, an Australian-based hotel meta-search company, says the Beal Mansion, an Elegant Bed and Breakfast Inn in Alton, is one of the best of its kind.
HotelsCombined has started an extensive survey covering different types of accommodations within Illinois. This survey is based on gathering data from millions of guest reviews, and translating them to an official Recognition of Excellence.
The HotelsCombined Recognition of Excellence is not a ranking list but a group of outstanding accommodations chosen based on a strict set of criteria. In order to be considered, at the time of judging, winning properties must:
• be rated 8.5/10 or over with a minimum of 50 customer reviews certified by HotelsCombined
• have no major customer service problems, nor recurring or unresolved issues detected
HotelsCombined also takes into consideration the way the hotel staff answers the Hotels communication team, demonstrating their commitment in providing quick assistance.
Beall Mansion in Alton boasts a high satisfaction rating among guests and travel industry experts, receiving 374 reviews for an impressive rating of 10.0 out of 10.
Co-owners of The Beall mansion, Jim and Sandy Belote, said: “On behalf of our entire staff we would like to thank HotelsCombined for this recognition and all of our wonderful guests from around the world that have kept our doors open for the past 19 years.”
Alberto Castellucchio, award manager at HotelsCombined, commented: “We are thrilled to be working with the best hotels in Illinois and Beall Mansion is certainly among them. What is different about the Recognition of Excellence is the way information is gathered and analyzed: it all depends on the guest and his or her experience with that particular accommodation.
“With HotelsCombined 30 million people are finding the best deal available on-line every month. With this award, we’d like to make it even easier for every traveler to identify the best hotel for customer service and therefore the best value for their money.”
— The Illinois Business Journal