HIGHLAND – HSHS St. Joseph’s Hospital – Highland was recently recognized for commitment to patient safety and patient experience with the 2017 Healthgrades Patient Safety Excellence Award and 2017 Healthgrades Outpatient Experience Award.
The awards recognize hospitals with the lowest occurrences of preventable patient safety events and excellence in the overall patient experience provided to patients. Hospitals awarded the Patient Safety Excellence Award rank in the top 15 percent in the nation with the highest overall patient experience scores. Hospitals awarded the Patient Safety Excellence Award rank in the top 10 percent in the nation for patient safety.
“These awards are reflective of all the hard work our clinical and non-clinical staff put in every day to provide the best and safest care for our patients,” said John Ludwig, president and CEO, HSHS St. Joseph’s Hospital. “Providing every patient the best care every time is the foundation of everything we do.”
Healthgrades evaluates hospitals for each award based on specific criteria over a 12-month period. Hospitals that are awarded the Outstanding Patient Experience Award are scored on 10 patient experience measures, using the data collected from the 32-question survey completed by each hospital’s patients. Hospitals that receive the Patient Safety Excellence Award have the lowest occurrences of 14 preventable patient safety events. This is the second consecutive year St. Joseph’s Hospital has received the Patient Safety Excellence Award.
“All of our colleagues put a tremendous amount of time and energy into making our hospital a safe place for patients,” said Melissa Cates, interim chief nursing officer, St. Joseph’s Hospital. “Safety is not just the job of nursing, it takes the efforts of everyone. We are very proud to be receiving the Patient Safety Excellence Award for the second year in a row.”
– From the Illinois Business Journal