When HSHS Medical Group launched Dec. 31, 2009, its primary goal was to bring together providers, technology and patients to improve the overall health of its service area – which extends from Table Grove to Belleville and Rushville to Effingham.
Today, the health care is delivered by a multispecialty group that has grown from about half a dozen to more than 450 providers.
The foundation of the organization is called patient-first care.
“Patient-first care means we always care for the patient first, put the needs of the collective care team second, and the individual provider comes third,” said CEO Melinda Clark.
Patient-first care ties in with HSHS Medical Group’s mission and Catholic legacy. Inspired by the Sisters who founded Hospital Sisters Health System back in the late 1800s, the organization still prides itself on a culture that’s rooted in providing quality, faith-based care.
The medical group has grown from about half a dozen providers to now more than 450 providers and a total of 1,000-plus colleagues over the past six years, with more than 300 providers added in the last three years. HSHS Medical Group has more than 30 specialties across 50 locations in central and southern Illinois.
They will add another 200 providers over the course of the next three to four years in order to better serve the communities within their service area, Clark said.
But rapid growth doesn’t come without its challenges. Attracting providers to work in some of the more rural communities they serve is ongoing, as it’s sometimes difficult to find those who are willing to leave behind the urban environment in which they trained.
Leadership personally meets one-on-one with each new hire to ensure the provider fits the culture of patient-first care.
“Our dyad leadership, which includes an experienced physician and administrator, has been a powerful tool for attracting candidates,” said President Loren Hughes. “Our providers know they have advocates that understand the day-to-day work they’re doing as well as the ability to execute big-picture strategy that moves the organization forward.”
The medical group cites some major accomplishments that are part of a big picture strategy. Joslin Diabetes Center Affiliate at HSHS Medical Group offers highly specialized providers and educators — and is one of several growing specialty care departments.
Cutting edge technology and virtual care allows more patients to track and monitor their health right from home.
“These improvements help us focus on wellness and preventative care with our patients,” said Hughes. “We want to stay ahead of major health issues and intervene before there are conditions that put the patient in the hospital.”
In addition to primary care, urgent care and multispecialty medical practices, HSHS Medical Group is constantly seeking new ways to increase access to care. Anytime Care is a virtual care program that gives patients 24/7 access to care for non-emergent needs via a computer or smartphone.
LeadWell, HSHS Medical Group’s corporate health and wellness program, is designed to lower insurance costs for businesses while reducing sick days and creating greater productivity. LeadWell on-site clinics partner with patients to play an active role in wellness. The medical group has partnered with several regional businesses and organizations that now offer LeadWell services to their employees.
HSHS Medical Group also recently expanded to retail sites, with the first walk-in clinic opening this April at Meijer in Springfield.
— From the Illinois Business Journal via HSHS Medical Group