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OSF Saint Anthony’s offers 24-hour virtual house calls with new health service


ALTON – OSF HealthCare and OSF Saint Anthony’s Health Center have launched a 24-hour treatment option, making a health-care professional available in a “cyber house call” format.

OSF OnCall can be accessed by smartphone, tablet or computer. It can be found at Once logged in, patients are connected directly to a medical professional who will be able to see them using the camera on their device through programs such as Face Time or Skype.

Hospital officials said the consultation and assessment aims to provide patients direct access to the care and treatment they need, around the clock.

“Virtual urgent care is a game changer in regards to the ability to create timely access for our community,” says OSF Saint Anthony’s Health Center President Ajay Pathak. “It’s essentially a modern-day house call. Some illnesses and injuries may be minor, but still require the care of a medical provider. Now with OSF OnCall, patients are connecting with and ‘seeing’ these providers without making an appointment or leaving the comfort of their jobs or homes.”

OSF OnCall is said to be ideal for minor complaints such as urinary tract or sinus infections, rashes, pink eye, ear infections, colds and flu. Patients with more serious issues will be referred to their health-care provider or the emergency department.

Each virtual visit is $35, paid by debit or credit card. A provider will determine within the first three minutes if the condition would be better treated at a nearby medical facility. If so, a fee will not be charged for the OSF OnCall visit.

For more information about OSF OnCall, visit

— From the Illinois Business Journal

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