BBB expels six companies for alleged accreditation violations

ST. LOUIS – Better Business Bureau has revoked BBB Accreditation of six businesses for violations of BBB’s Accreditation Agreement. BBB’s Executive Committee took these actions on Sept. 30, 2014, at the recommendation of its Standards and Compliance Committee.

The companies are:

* Yankee Ingenuity of Collinsville* American Restorators of St. Ann, Mo.

* Home Solutions of Des Peres, Mo.

* Inex Repair Solution of Lake St. Louis, Mo.

* Precision Irrigation of Chesterfield, Mo.

* S 3 Safety Shoes & Supply of Maryland Heights, Mo.

BBB says it notified:

– American Restorators on several occasions between May 1 and Sept. 11, 2014, regarding a consumer complaint of unfinished work. The company failed to respond to the complaint.

– Home Solutions on several occasions between May 1 and Sept. 11, 2014, regarding a customer complaint of delays in completing a project. The company failed to respond to the complaint.

– Inex Repair Solution on several occasions between April 17 and Sept. 11, 2014 regarding a consumer complaint about a leaky roof. The company failed to respond to the complaint.

– Precision Irrigation on several occasions between Jan. 15 and Sept. 11, 2014, regarding a consumer complaint about faulty holiday light installation. The company failed to make a good-faith effort to resolve the complaint.

– S 3 Safety Shoes & Supplies on several occasions between May 14 and Sept. 11, 2014, regarding a customer complaint about an unfulfilled order for safety shoes. The company failed to respond to the complaint.

– Yankee Ingenuity on several occasions between May 2 and Sept. 11, 2014, regarding a complaint alleging poor workmanship on a kitchen. The company failed to respond to the complaint.

BBB Accredited Businesses are required to respond to customer complaints and BBB inquiries, to make a good faith effort to resolve complaints and to honor arbitration decisions. Failure to do so is considered prejudicial to the best interests of BBB and private enterprise.

Applicants for BBB Accreditation also must meet BBB standards. They can be denied accreditation if they fail to comply.

BBB Standards of Accreditation are designed to offer consumers confidence before they make purchasing decisions. Consumers are urged to contact BBB at 314-645-3300 or www.bbb.org, for a BBB Business Review before doing business with any company or charity.