U.S. Secretary of Commerce Penny Pritzker has appointed Southern Illinois University Edwardsville Chancellor Julie Furst-Bowe, left, to the Board of Overseers for the Malcolm Baldrige National Quality Award.
Board members serve three-year terms without compensation.
The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Congress established the Baldrige Program in 1987 to recognize U.S. companies for their achievements in quality and business performance and to raise awareness about the importance of quality and performance excellence in gaining a competitive edge.
To receive the Baldrige Award, an organization must have a role-model organizational management system that ensures continuous improvement in the delivery of products and/or services, demonstrates efficient and effective operations, and provides a way of engaging and responding to customers and other stakeholders.
“It is truly an honor to serve on the Malcolm Baldrige National Quality Award board,” Furst-Bowe said. “I look forward to working with this talented group of highly respected leaders whose goal is to not only reward, but also improve organizational excellence in a highly competitive worldwide economy.”
The board meets annually to review the work of the private sector contractor, which assists the director of the National Institute of Standards and Technology in administering the Malcolm Baldrige Quality Award. The board makes suggestions for the improvement of the award process, as they deem necessary. The board reports the results of the award activities to the organization director each year.
The board is made up of service, manufacturing, nonprofit, education and health care industry representatives.
Including Furst-Bowe, the board members are:
– Rulon F. Stacey (chair), president and CEO, Fairview Health Services
– Bryan Bushick, founder and principal, Falcon Health Solutions, LLC
– Robert R. Hagans Jr., executive vice president, AARP
– Warren Harris, president and chief operating officer, Tata Technologies
– Gail L. Hendrickson, executive vice president, Alliance to Save Energy
– Terry Holliday, Commissioner of Education, Kentucky Department of Education
– Reatha Clark King, corporate director and chairman of the board, National Association of
– Brian Lassiter, president, Performance Excellence Network
– Robert F. Pence, president and CEO, Freese and Nichols, Inc.
– Liza Nickerson Seltzer, executive vice president, Applied Clinical Intelligence LLC
– Paul Westbrook, vice president, INOVA Health Systems